Privacy Policy

Effective Date: 1/01/2025
Last Updated: 4/16/2025

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Refuge Neurofeedback is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

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1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and any other information you provide via contact forms, intake forms, or scheduling systems.

  • Health-Related Information: When you inquire about or participate in neurofeedback services, we may collect information related to your symptoms, history, and treatment goals.

  • Technical Data: IP address, browser type, and device information collected through cookies and analytics tools.

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2. How We Use Your Information

We use your information to:

  • Respond to inquiries and schedule appointments

  • Provide neurofeedback and related services

  • Email you practice updates, resources, and newsletters (you can unsubscribe anytime)

  • Maintain internal records and comply with legal requirements

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3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only:

  • With your written consent

  • With third-party services used to operate our business (e.g., HIPAA-compliant scheduling or email platforms)

  • As required by law, subpoena, or court order

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4. Data Security

We take reasonable steps to protect your personal and health information. However, no method of transmission over the internet is 100% secure. We encourage you not to send sensitive medical information through unsecured channels.

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5. Your Rights

You have the right to:

  • Access and correct your personal information

  • Request deletion of your data (unless we are legally required to retain it)

  • Opt out of emails at any time by clicking the “unsubscribe” link or contacting us

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6. Cookies and Tracking

Our website may use cookies and similar technologies for analytics and functionality. You can disable cookies in your browser settings.

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7. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect information from minors without parental consent.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the effective date.

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9. Contact Us

If you have any questions about this policy or your data, please contact:
Refuge Neurofeedback
11791 W 112th St suite 102, Overland Park, KS 66210
Cristina@refugecounselingkc.com
913-832-9583